DORA Seminar Incident Management & Reporting

DORA Seminar Incident Management & Reporting

The DORA Incident Management & Reporting Seminar is the most practical and up-to-date training for Articles 17–20 of the Digital Operational Resilience Act (DORA) and the accompanying Regulatory Technical Standards (RTS CTIR).

This intensive 1-day seminar, delivered in English, gives you a complete and audit-ready framework for handling ICT-related incidents, classifying major incidents, and fulfilling the strict reporting obligations mandated by European regulators.


Why This Seminar Is Essential in 2026

DORA introduces a harmonised incident management and reporting framework for all financial entities and ICT third-party service providers. Supervisors expect:

  • faster detection
  • accurate classification
  • structured response and recovery
  • timely reporting
  • consistent metrics
  • complete documentation

This seminar ensures you meet all regulatory expectations and avoid supervisory findings.


What You Will Learn

1. Article 17 — ICT Incident Management Process

You will learn how to build and operate a DORA-compliant incident process covering:

  • detection and monitoring
  • triage and prioritisation
  • root cause analysis
  • containment, eradication and recovery
  • communication and escalation
  • evidence, logs and documentation

2. Article 18 — Classification of ICT-Related Incidents

Deep dive into the mandatory classification system:

  • criteria for major incidents
  • severity thresholds
  • cross-border impact
  • financial and service impact
  • critical services and critical functions
  • what triggers a mandatory report

Includes practical examples and classification templates.

3. Article 19 — Reporting of Major ICT-Related Incidents

How to meet the strict reporting obligations:

  • initial, intermediate and final reports
  • reporting deadlines
  • mandatory fields
  • harmonised templates
  • RTS CTIR reporting structure
  • communication with competent authorities

4. Article 20 — Voluntary Notification of Significant Cyber Threats

Learn when and how to submit voluntary notifications and how they support your overall cyber defence posture.

5. RTS CTIR — Regulatory Technical Standards

Full breakdown of EBA’s RTS on:

  • incident classification
  • reporting formats
  • reporting channels
  • key metrics and data points
  • evidence and audit requirements

Practical Tools You Will Receive

Participants receive audit-ready tools, including:

  • incident classification matrix
  • “major incident” decision tree
  • reporting templates aligned with RTS CTIR
  • incident response checklist
  • escalation & communication playbook
  • documentation standards for auditors and supervisors

Who Should Attend?

This seminar is ideal for professionals in:

  • ICT Operations
  • Cybersecurity & SOC
  • Business Continuity & Crisis Management
  • ICT Risk Management
  • Operational Risk & Internal Control
  • Compliance
  • Internal Audit
  • Regulatory Reporting
  • ICT Third-Party Service Providers

Any organisation subject to DORA will benefit.


Seminar Locations (Next 6 Months)

The DORA Incident Management & Reporting Seminar is offered weekly in rotating European capitals, including:

Amsterdam · Berlin · Brussels · Copenhagen · Dublin · Helsinki · Lisbon · London · Madrid · Paris · Prague · Rome · Stockholm · Vienna · Warsaw · Zurich

Each session takes place in a professional business hotel with full training materials and certificate of completion.


Pricing

1-Day Seminar

€790 + 19% VAT
Complete incident management & reporting programme.

2-Day Bundle

€1,190 + 19% VAT
Combine this seminar with one of the other DORA seminars.

3-Day Intensive Programme

€1,490 + 19% VAT
Includes all three DORA seminar days.


Why This DORA Seminar Is the Market Leader

  • Covers Articles 17–20 in full
  • Includes all updates from RTS CTIR
  • 100% audit- and inspection-ready
  • Practical focus with real examples and templates
  • Delivered by specialists in ICT risk & digital resilience
  • Fits regulatory expectations for 2025 supervisory reviews

Register Now

Seats are limited due to weekly scheduling.

Secure your place at the upcoming DORA Incident Management & Reporting Seminar at:

registration@digital-operational-resilience.net