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Digital Operational Resilience Training (DOR Training)
Fully DORA-compliant training under Article 13(6) DORA and Article 5(2)(g) DORA, offered as an open seminar, in-house training, webinar or SCORM-compatible e-learning.
The Digital Operational Resilience Act (DORA) requires all financial entities to provide regular training to staff on digital operational resilience. Our DOR Training fully complies with Article 13(6) together with the management body responsibilities under Article 5(2)(g).
We deliver this training in four flexible formats – fully documented, audit-ready and designed to meet all regulatory expectations:
- Open Seminar (Hotel Classroom Training)
- In-House Training (customised to your organisation)
- Live Webinar
- SCORM-compatible E-Learning for internal LMS deployment
Why do you need a DOR Training?
Under DORA, financial entities must ensure that all staff – including senior management, ICT personnel and relevant third-party providers – are capable of:
- identifying and escalating ICT risks and anomalies
- reacting appropriately during cyber incidents or system disruptions
- understanding resilience plans and recovery procedures
- contributing to prevention, detection, response and recovery
- adhering to behavioural and procedural requirements during crises
Our programme is practical, regulatory-accurate and ideal for your mandatory annual training cycle.
DOR Training Content
Foundations of Digital Operational Resilience (for all employees)
- Objectives of DORA and implications for financial entities
- Understanding ICT risks and resilience
- Roles, responsibilities and escalation paths
- Behaviour during outages, cyber incidents and suspicious activity
Incident Detection, Reporting & Crisis Conduct
- Recognising anomalies and unusual activity
- Incident classification and prioritisation
- Reporting and escalation obligations
- Behavioural guidelines during ICT crises
ICT Response & Recovery Plans
- Activation procedures and responsibilities
- Emergency actions, fail-over, switch-over and fallback
- Coordination between business units, ICT, BCM and security
Business Continuity & DOR Testing
- Interaction between BCP and ICT-BCP
- Scenario-based tests and resilience exercises
- Lessons learnt and continual improvement
Senior Management Module
Required for board members, directors and executives:
- Governance duties, strategic oversight and risk tolerance
- Impact tolerance, criticality and third-party concentration risk
- Oversight of ICT third-party services
- Resource allocation, budget and accountability requirements
DOR Training Formats
Seminar
Ideal for individual delegates or small teams.
- One-day intensive course in high-quality seminar hotels
- Official attendance certificate and audit documentation
- Networking with peers from across the sector
In-House Training
Designed for banks, insurers, investment firms, payment service providers and FinTechs.
- Fully adapted to your systems, processes and resilience framework
- Delivered on-site or in hybrid format
- Includes audit evidence, materials and documentation package
Webinar
Cost-effective, interactive and accessible.
- Live Q&A, polls and case-based discussion
- Ideal for distributed teams
- Optional knowledge check and certificate
E-Learning
Perfect for large or geographically dispersed workforces.
- 100% SCORM-compatible (SCORM 1.2 / SCORM 2004)
- On-demand learning with built-in assessments
- Certificate, audit trail and documentation included
- Automated tracking for compliance and internal audit
Who should attend the DOR Training?
- Banks and credit institutions
- Insurers and reinsurers
- Investment firms, asset managers, fund administrators
- Payment and e-money institutions
- FinTechs and ICT third-party providers
- Senior management, ICT, security, BCM and risk teams
- All staff with access to ICT systems
Audit-ready DORA Training
Every training session includes full evidence for supervisory reviews and internal audits:
- Attendance records
- Assessment results (optional)
- Version control of training materials
- Annual training plan and timetable
- Documentation of non-completion and remediation
All content is aligned with the exact wording and intent of DORA and continually updated.
Why choose Leitner & Associates?
- Fully DORA-compliant course content (Articles 5–13, 23–26)
- Comprehensive and audit-ready documentation
- Delivered by recognised DORA specialists
- Includes senior management module
- SCORM e-learning for scalable roll-out
- Practical case studies and incident simulation elements
- Ready for immediate deployment in your annual training cycle
Request an offer now
Request an offer for your DOR Training as an Open Seminar, In-House Training, Webinar or SCORM-compatible E-Learning under offer@digital-operational-resilience.net